- Maintain and keep records of a quality management system in accordance with international standards, regulations and Directives.

- Ensure all staff are fully trained and understand their role providing quality p~o•ducts and good customer service.

- Provide products which fully meet customer requirements.

- Develop or acquire products which are effective, safe and reliable .

- Make sure the services and materials from suppliers are of consistent and sufficient quality .

- Strive for continual improvement in performance, underpinned by the r,ecessary financial resources, and highlight .

- Objectives and progress through internal and external communications.